The location U I did not like the lady at the desk she had a huge attitude. She disrespected me in my family. I will never stay at the Hilton again due to her laziness and inconsiderate actions
star William
The attendant was super nice and understanding The underlying fees
starstarstarstar Verified Hotel Guest
Speed of check in. And some cleanliness issues through the hotel
starstarstarstar Verified Hotel Guest
Nothing I got beat out of my money. Not getting a refund because I booked for that night but they wouldn't give me a room because they say it was for the following night and I was only there for that night.
star Leland
Location The staff was very rude and inconsiderate besides the GM and one temporary housekeeper and the front desk Clerk
starstar Verified Hotel Guest
The staff was very nice I went to take a shower and the handle fell apart on me.I layed down to watch t.v.and grabbed remote and it was all sticky and actually stuck to my hand. I didn't have a microwave and when I opened my curtains I was starring into other people's rooms
star Ronald
The beds were very comfortable. You have to park across the street in a parking garage for an additional $21. I would not have booked this hotel if I had known.
starstarstar Verified Hotel Guest
Location was amazing. Room had seen better days!
starstarstarstar Steven
Yes didn't appreciate not knowing about a 200 dollar deposit to stay at the hotel after you pay!!!
starstar Alexis
The location. It took the staff 45 minutes to get a room ready for us to stay in, we arrived around 9:10, and did not enter our room until 10:00. The air conditioning was very poor, and the room was at about 74 degrees the entire stay, so we did nothing but sweat:
star Chris
Very nice and excellent location Not at all.
starstarstarstarstar Raymond
The location. The rooms were outdated. There was no coffee machine or microwave in the room.
starstarstar Todd
$300 per room incidentals that was not mentioned wen booking Heavy smell of pot all over our floor and in the elevators
starstarstar Verified Hotel Guest
location parking too expensive room they gave me was very loud, it was next to some boiler room or ac room for the hotel. non-stop roar all night long.
starstar Verified Hotel Guest
Manager was very kind. Beautiful room. Well designed. Close to grocery store. And movie theater. The hotel seem to have a policy to Not clean room because of Virus. I was there 6 days . Not the way to spend my Honeymoon cleaning my own room.
starstarstarstarstar Verified Hotel Guest
Location Staff was extremely rude and not helpful. A/C did not work in m room. I asked 4 times for someone to come fix it. I asked to change rooms and there was no one to assist with my stuff. My debt card kept being charged every night.
star Whitney
Nothing It was disgusting. Hotel room didn't even look like it had been cleaned before we arrived. Ice machines were broken. It was not a good experience
star Brooke
The location was great and the parking garage next door was a nice plus!
starstarstarstarstar Verified Hotel Guest
Location Cleanliness. Bed.
starstarstar Verified Hotel Guest
It is located downtown We found blood stains and what looked like a urine stain on our blankets, our room didn't have a remote and they brought us an extremely dirty/sticky remote, and the ac didn't worK.
star Verified Hotel Guest
I like that the staff was very friendly, and the hotel was in the midst of the downtown area allowing me to walk around sightseeing without straining far away. The lobby was very clean, I also liked the security of the hotel. I didn't like that I have to leave the hotel to get to my vehicle which I had to park in another building due to the lack of available parking. There should be another way to get to our vehicles without going outside.
starstarstarstar Sandie
The staff they were fantastic big star for hotel employee
starstarstarstarstar Janice
Nothing I had to purchase two rooms when I arrived. Was traveling with children and had to get another room,
starstarstar Verified Hotel Guest
Everything, per my daughter, Megan Johnson. I, Curman Johnson, booked and paid for hotel room. She needed rest and relaxation, as she has been stressed. She felt more relaxed and focused on the journey before her. IT WORKED!!! Nothing that she relayed to me. She was more than satisfied with all aspects.
starstarstarstarstar Curman
Location
starstarstarstarstar Valerie
Nothing The entire experience left much to be desired. The front desk employee was rude and extremely disorganized. A complete state of disorder in this hotel. Then the room was dirty. Expected more class from a Hilton.
star Juan
They left trash in the hallway. Had to tell front desk it smelled terrible.
star Terry
Front desk was kind. Not a 4 star room. All linens and carpet were stained. Nothing stocked.Shower and sink didn't drain.Bathroom full of cigarette smoke. Light and fan didn't work. Hair and dirt on linens. Dead bugs and spiders on floor. All furniture dusty and beaten up.
star Bethany
Pretty, historic building I DID NOTFEEL SAFE AT ALL & WAS NOT WORTH THE $--- I had to spend Bed linens-sheets had holes, stain, & one bed did not have a matress protector. Sheets & pillow caeses were inside out. No blanket on my bed. in a pandemic-is below averag
star Verified Hotel Guest
Parking was very convenient. Room had not been cleaned had to go back down to the desk and get another room. Cars drag racing in front of hotel all night long.
starstarstar Joseph
English
Spanish
Portuguese
French
Armenian
Italian
