Extremely small number of sun beds available both by the pool and the beach compared to the number of guests (and the beach space is not only available to Vistamar guests but ALL Grifid guests). The majority of guests are poorly behaved - leaving their towels to “book” sun beds for hours before they actually show up even though the official hotel rules are max 30 minutes and taking other people’s sun beds and removing their towels even if you only went into the sea for 5 minutes. Parking is not available near the hotel, only 10 available spots. You have to park 2 km away from the hotel and all need extra payment. The entertainment programme in the afternoons and evenings is extremely loud too (you can hear it from the room until almost 11 pm). However, the rooms are really nice and spacious. Nice staff. People who want to eat a lot will enjoy the hotel, they even have a café
starstar Anca
Came here for a week of holiday. The staff was very nice.
We got a different room than we ordered but after some thinking we kept it (also because it's a more expensive room). The balcony could have at least some walls in between other balconies for more privacy and more comfortable chairs to sit in there(though as much as i saw it depends on the room).
Was very suprised that there were no iron for clothes so that created a few more problems.
There were a lot of food choices but sadly it doesn't change much from day to day so it can get boring, especially the breakfast. The food itself was okay. Some taste better, some worse but in general pretty normal.
The beach is comfortably close and nice but to get the seats you have to come very early cause people just put their things down and come after 3 hours. Sad that the staff don't remove those items cause they're not following the rule of only reserving for 30min. The beach bar is okay, can't really complain when it's (sort of) free.
Was surprised when at checkout we were told that parking costs 20 LEU a day because we weren't told anything about it before so that was a bit dissapointing. Not the fact that it costs but because we weren't told before.
In general a pretty good hotel. Would i
starstarstarstar Urtė Urtė
First time in Bulgaria and I really had a very pleasant experience! Starting with the location of the hotel, right on the beach-excellent. The view from the terrace of the main restaurant is absolutely sensational. Very good and varied food. The staff of the hotel starting with Kremena-hotel manager, Petya from a la carte restaurant (mexican and asian) , Emil from the beach bar, was very, very friendly.
I really recommend and for those who maybe will say " it's first time for her out of Romania ", I have to tell you, that I been all over the world, believe me the hotel and staff are 5 *.
It's the best hotel in Golden Sands
starstarstarstarstar Ranya Anca
Here is one honest review about Grifid Hotel Vistamar - I will mention both the good the bad things about this hotel.
The good - rooms are OK, clean and well designed. The food is tasty and well cooked. The desserts are great as well. The location of the hotel is superb - right on the beach. The hotel staff is friendly.
The bad - I would start with the parking here. It is... well absurd. You park your car in front of the hotel, they immediately tell you this is not a parking spot, the parking of the hotel is full, but that is OK - they will find you a parking spot "5 minutes away" from the hotel. What they don't tell you is that the price for the parking is 20 leva per day and also - it is 5 minutes away with a car! Probably around 2-3 kilometers away. Of course, you have to wait for another car from the hotel to take you to the parking and bring you back, which takes 15-20 minutes, but you have no other choice as the parking is not at a normal walking distance.
The "à la carte" is a joke - the first night we tried to go there they told us we have to make a reservation first. OK, the second night we tried to go there we tried to make a reservation, but they basically told us the hotel is "too full" and they can not promise anything, but if we go we might get a seat. So we didn't even bother trying anymore.
Finally, I want to mention that we paid close to 500 leva per night for a room with a "park view". Well, the "park" was actually the hotel parking so basically the room is above where the cars park.
In conclusion - I wouldn't go there again, simply not worth the money.
starstarstar Dimitar Dimitrov
We injoyed the hotel, the beach and especially the sky pool. The hotel looks exactly like in the photos, clean and nice staff. The food was good in the main restaurant, the wine ok, better then we expected since the expectations were not high. Since we are coffe lovers, we recomand the coffe Shop and the Sky bar for it, in the other locations not so much.
We took the concept room (+16) that has some additional benefits that totally worth it, like the acces to the Sky Bar&Restaurant and infinity pool at the 12 floor that is a 10+, I attached some photos also and the access to the Metropol beach adults only with services.
The Sky Bar&Restaurant is great, you can have a la carte late breakfast and lunch, all very good.
For the dinner at the Sky Restaurant is needed reservation. We highly recommend it... Everything amazing! Ambience, food, location, music. The best cheesecake ever! 😁
We will come back!
starstarstarstarstar dana pantazi
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