This is definitely not a 4 star hotel 👎🏻.
Firstly I arrived at the hotel as I jumped out I was told to take my own luggage out the car and up to my room as it’s self service. I’ve been travelling for over 10 years and this was the first time I was told to handle my own luggage.
Secondly the breakfast was poor and didn’t have enough food for the amount of guest. There were no eggs no orange juice no butter no essential food items for breakfast. All these items listed above are daily breakfast products everyone around the world eats.
Thirdly the water was issue. The first day I got there took a shower everything was working the next morning took a shower there was no hot water phone the reception to ask what was going on no came to check it out in 3days of my stay. I was left with no hot water.
Fourthly I left my room for the entire came back to the room and the room wasn’t made up no one bothered to come and make the room I went to reception to find out what’s going on they told me they only clean the room every 3 days which I couldn’t believe and argued that my room gets cleaned.
This is definitely not a 4 star hotel and it should be know the service isn’t up to standard at all and the hotel needs some serious changing as well as new structure or else they going to keep getting worst.
star Raees Kara
Fantastic hotel with great facilities and wonderful views of Kuala Lumpur all around. Rooms are very spacious, bathrooms are big and clean with Jacuzzi as well.
Walkable distance to nearby malls, Street shops etc.,
Only the buffet breakfast provided here was an issue, as such most of the dishes (incl. Vegetarian) are cooked in fish oil only. But that's the case with all of Malaysia too.
Separate pool for kids too. Overall a fantastic hotel to enjoy a wonderful stay!
starstarstarstarstar Ashwin SB
Do not book this hotel at any cost.
This is like one of the worst International hotel I have ever booked in my life. Biggest mistake was done while booking this hotel. Hotel staff is so so rude that they do not even care of hospitality. It is something my room is booked for 20 days and very bad experience from day 1.
Breakfast is something, which no one like to eat and no options for vegetarian. Even if there will be one dish, it will taste like hell. I am not going to recommend to anyone from my company and will post the same in google reviews as well so that other can beware while booking this hotel.
Staff is not helpful at all for anything. Room is also very noisy and very bad smell comes everywhere. Cupboard are broken from sides.
star Rishabh Gupta (C)
4* local brand hotel. Great location, kids friendly. Come with kid indoor playground, rm5 for in-house guest. Walking distance to great food around here. Hotel with power and hot shower. No bathtub. Find the bed not comfy, smaller size, pillow soft. Parking ramp is narrow,
starstarstarstar Richmond Ho
Given the price per night of stay, it is pretty reasonable. While the hotel is mediocre, it seems generous enough to provide an upgraded room. Spacious room and comfortable bed even though the facilities and furnitures are a bit rundown (especially the shower area). Breakfast was just OK. Parking lot is spooky and way way too tight. Overall a decent stay.
3.5 out of 5
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