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Doubletree by Hilton San Juan

105 Avenida de Diego, Near Plaza del Mercado, San Juan, Puerto Rico 00914-2038, Puerto Rico

Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan
Doubletree by Hilton San Juan

San Juan

The hotel is just 8 km from the International Airport and Old San Juan. The Plaza Las Americas Shopping Centre is just 5 km away and the beach is just 3 blocks from the hotel building. This family-friendly hotel comprises a total of 184 rooms, including 30 newly renovated king-size rooms. Facilities include 24-hour reception, a hotel safe and a cloakroom. Further amenities include a bar, a restaurant and public Internet access close to the pool area. Standard queen-size rooms come with 1 queen-size bed. Standard double rooms have 2 double beds. Deluxe king-size rooms are fitted with a king size bed. All rooms are fully-equipped as standard including a satellite/ cable TV, a coffee machine and a room safe. Leisure amenities include an outdoor swimming pool with children's paddling section, a Jacuzzi and a complimentary hotel gym on the premises.

Buen hotel y agradable el personal

John Ramirez

Prático, bem localizado, excelente custo/benefício.

Helvio Almeida

Normalmente não escrevo comentários ruins porque nunca encontro nada que me incomode tanto... Mas este hotel é um problema em todos os níveis.Do pedido ao fim, foi um desastre, começando por ser muito caro e ainda quartos pequenos, eles esqueceram que faltavam alguns móveis no quarto e nas comodidades. Em seguida, tentar trabalhar com a situação com a gerência e é como um circo louco (do tipo ruim). Depois disso, tentar obter algum serviço de quarto é um pesadelo. Acabamos de sair .... Foi apenas estupidez caro para metade do espaço e o dobro do problema ....Vou dizer não desperdice seu dinheiro e tempo, mas é impossível neste momento.

John Doe

Excelente hotel para retornar hotel para indicar

Ines Gomez

Never in my life have I experienced such HORRIBLE customer service. The hotel threw out a very expensive personal item of mine. I asked to make a claim using their insurance or talk to the director of loss prevention. The staff kept brushing me off, Denise Santos who is the manager was extremely disrespectful and rude to me. I wanted to make a claim but they refused. The customer service at this hotel was unacceptable and unprofessional and I would NEVER recommend these accommodations. In my business customer service is the main reason why I am successful. Don't they know the customer is always right? They did not offer me any compensation for my loss.

Heidi Serrano

I usually don't write bad reviews because I never find nothing that bothers me that much... But this hotel is a problem on every level.From begging to end its was a disaster, start off by been too expensive and yet small rooms, they forgot that there is some furniture missing on the room and amenities. Then trying to work with the situation with management and its like crazy circus (the bad kind). After that trying to get some room service is a nightmare. We just left.... It was just stupidity pricy for half the space and twice the problem....I will say don't waste your money and time but its impossible at this point.

John Doe

Disappointed this location won’t honor an advertised rate on Google. It feels like a bait and switch, the price first shows $86 per night for Jan 28 to Feb 3, but the changes to $179 after you click. I called Hilton and they said they can’t honor despite having multiple screenshots of the situation. Now the Google price shows $93 per night (also screenshotted) but when you click shows $179.Hilton should honor this rate.

Jeff Eiskina

Ótimo serviço, fez acomodações quando o original não estava pronto. Manteve atitudes profissionais e estavam sempre prontos e dispostos a ajudar. Eu costumo ficar com a família, mas isso foi melhor. Obrigado minha gente

Britney Houston-Escajeda

Great service, made accommodations when original one wasn't ready. Maintained professional attitudes and were always ready and willing to help. I usually stay with family but this was better. Thank you mi gente

Britney Houston-Escajeda

A estadia real foi ok. É um hotel decente em uma localização relativamente boa. Lidar com o faturamento e a cobrança aleatória de $ 300 que apareceu no meu cartão um mês depois, foi uma dor. Não tenho certeza do que está acontecendo nos bastidores aqui, mas tive uma experiência absolutamente terrível lidando com a equipe e resolvendo meus problemas com as contas. Devido à enorme dor de cabeça que tenho enfrentado por ser jogada entre os vários departamentos (nenhum deles parece saber o que está acontecendo), eu não ficaria aqui novamente. Prefiro dormir na praia.

Samuel Warnock

The actual stay was ok.Its a decent hotel in a relatively good location.Dealing with the billing and the random $300 charge that appeared on my card a month later though, that was a pain.I'm not sure what's going on behind the scenes here, but I've had an absolutely terrible experience dealing with the staff and resolving my issues with the bills.Due to the huge headache I've dealt with from being tossed around between the various departments (none of them seem to know what's going on) I wouldn't stay here again.I'd rather sleep on the beach.

Samuel Warnock

Esta foi a minha segunda vez no Double Tree San Juan durante a minha viagem para PR. Decidi ficar no hotel na noite anterior à minha partida porque é conveniente ficar perto do aeroporto. Jantei no restaurante novamente e fiquei feliz em ver Keliz trabalhando naquela noite. Ela é realmente uma pessoa e funcionária maravilhosa. Eu também tomei café da manhã com minha mãe e Melanie foi a nossa garçonete. Ela é muito simpática, cortês e profissional. O gerente e a equipe da recepção são muito confortáveis. Você tem uma ótima equipe! Não mude nada! Obrigado por uma excelente estadia.

Le Marie

Nós ficamos aqui depois de sair de um navio de cruzeiro e foi uma ótima localização! Toneladas de restaurantes nas proximidades, a uma curta caminhada e a uma curta caminhada da praia. A equipe também irá levá-lo à praia em um carrinho de golfe. Há também uma ótima piscina e banheira de hidromassagem no hotel. Nós também amamos a lavanderia no local, que custava menos de US $ 5 para uma carga de roupa. No geral, quartos agradáveis, funcionários simpáticos e excelente localização e comodidades!

Annie Friedman

We stayed here after getting off a cruise ship and it was a great location! Tons of restaurants nearby within walking distance and short walk to the beach. The staff will also bring you to the beach in a golf cart. There's also a nice pool and hot tub at the hotel. We also loved the laundromat on site that cost less than $5 for a load of laundry. Overall, nice rooms, friendly staff and great location and amenities!

Annie Friedman

This was my second time staying at the Double Tree San Juan during my trip to PR. I decided to stay at the hotel the evening before I left because it is convenient to stay close to the airport. I had dinner at the restaurant again and I was happy to see Keliz working that evening. She is truly a wonderful person and employee. I also had breakfast in the morning with my mom and Melanie was our server. She is very friendly, courteous, and professional. The manager and front desk staff is very accommodating as well. You have a great team! Don’t change a thing! Thank you for an excellent stay.

Le Marie

Super tranquilo!Tiene un supermercado al frente.La comida del restaurante es riquísima, en especial las costillas en salsa de guayaba.

Rosalia Ortiz

Los hoteles que uno piensa que estaran limpios son una decepcion eso es en todo PR 🤦🤦🤦 este double tree al menos es barato.... Pero le hace falta al inspector ponerse a trabajar en algunos detalles. Y si no tienen inspector suban el sueldo de las housekeeper para que se motiven.... La atencion es buena al menos.

Ashlyn Velazquez

Soy fiel a Hilton por muchos motivos, este hotel es muy bonito y conveniente: 1.Cerca al aeropuerto. 2. Tienda conveniente al cruzar la calle 24 horas. 3.Starbucks al lado. 4.Hotel con linda decoración y buen mantenimiento. 5.No tienen servicio de shuttle desde el aeropuerto. 6.Desayuno no es incluido pero puedes pagar uno a la carta si lo deseas. 7.Habitacion, cómoda, agua complementaria. 8.No olvides pedir la galleta caliente.

S D

OMG!!! What can I say about this Double Tree!! From the moment we arrived our experience was nothing short of beautiful.The front desk staff, I don't know all the names, but smiles are infectious! Service with a smile at its best.But THE greatest addition to this hotel is the concierge Christian. If I could bottle him up and take him everywhere, would be amazing!! Don't ever let him go!The rooms were very nice and clean, nice pool and jacuzzi,complimentary rides to the beach. Nice convenient location.So much to say! But bottom line is STAY HERE!

Tia House

Fueron 3 meses en este lugar y tengo solo cosas positivas para decir de el porque su atención fue buena aunque un poco lento el bar y el servicio

Diegogomez tv

Excelente hotel, comodidad, confianza, limpio y todos los requisitos durante esta pandemia.

Nilda Negron

Make sure to use ʜᴏᴛᴇʟʙᴜʟʟʏ. ᴄᴏᴍ when booking a resort. This website will compare countless booking websites and typically will have rates much cheaper than others! You're welcome :)! This hotel is one of the most well known in this area. I have been staying here for a very long time. If you stay for a few nights you will love it I'm sure! Location is perfect. Courtney who helped check is in was very friendly and informative with answering our questions. Plus gave us cookies!! Room was very clean and spacious.

rogelio artman

Muy buen servicio al cliente, en todo momento, recomiendo el hotel de verdad el ambiente es muy tranquilo y tiene desde gym hasta salón de yoga, piscina, whirpool me encanto. Yodil Caban gracias por ser un líder de altura sus cualidades son de admirar. Excelente todo.

Edna De León

Muy lindo lugar. Estuve allí para reunirme con una persona que conozco, solo estuve en el lobby. Muy tranquilo y la luz natural del lugar me gustó mucho. La atención de los empleados con los que interactué fue excelente.

Dalia Vélez

Highlights

Excellent

Excellent city hotel. Close to Starbucks. Fantastic service. Great pool. Great location.

Located near shopping areas and the beach.

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Location

105 Avenida de Diego, Near Plaza del Mercado, San Juan, Puerto Rico 00914-2038, Puerto Rico