The bed wasn’t amazing and the room was quite warm even with no heating on so I had the window open a lot which isn’t great near a service station. It was easy to get to, fairly inexpensive and near a few good places to eat though
starstarstarstar Daniel Conroy
Around 12 at night the heating stopped working, asked for another room and the night manager who was lovely, gave us another. Remainder of the group was asleep so the manager said they could move out in the morning when they wake. Early the next morning the next manager, a middle aged lady comes barging into the room while people were still sleeping, extremely rude and aggressive asking us to vacate immediately. Extremely horrible woman and not a good face for this business. Based on her alone, would not recommend. Terrible experience.
star Bakes Bakes
Having booked a room North bound I was surprised that on arrival the hotel was closed for a refit. Having spent 10 minutes to find someone to ask what was going on I was directed to the South bound property. The lady on reception was lovely and she is the only reason we decided to stay.
starstarstar David wignall
Standard hotel. Was unhappy that someone (male) walked into out room at 8am. When we spoke to reception they believed it was a eager cleaner, no apology given. I don't believe this was the case, why would a cleaner assume any room was empty at 8am, surely they are aware of who has checked out or would find out not just walk in!
starstar Natalie Pugh
Good but Basic room- clean and well maintained. Plenty of space, there was a desk and chair, small TV, tea/coffee making facility and hair dryer in the room. Bed was comfy and no external noise could be heard. Staff were friendly and helpful.
starstarstarstarstar David Amos
Easy to find and friendly staff Rooms could do with a little freshening up
starstarstarstar Verified Hotel Guest
Days in is typically 2 star and this is no different. Must be because it is at freeway service area so there is food. Not 3 star.
starstar Michael
We piad twice for this booking. One we paid at the time of booking and second we paid at arrival in the Hotel. I send the issue but havn't recieve any response yet.
starstarstar Azam
Price, location No hot water in the morning
starstarstar John
Very clean, pristine. Parking spaces too tight, a woman in a bmw suv "van" parked 9 inches away from my drivers door, was very difficult to get in the car.
starstarstarstarstar Verified Hotel Guest
We could NOT locate this hotel for over an hour. Drove back and forth on the highway and asked at a nearby hotel twice for directions as the driving directions we received did NOT included the critical information that the hotel is located in a SERVICE AREA - not at a regular exit and there are no signs or other clues on the highway. Other than that frustration, ans LOTS of precious wasted fuel driving up and down the highway our accommodations were great. Enjoyed the coffee and tea maker in the room and the convenience to fast food restaurants in the service area. Friendly desk staff too. Driving directions were missing the critical information that hotel is located in a service area and not a standard exit number!
starstarstarstar Marguerite
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