Location was perfect! The staff were super friendly and helpful. They made appointments for stores that I knew had lines to avoid. Gentleman waiting at the door with an umbrella when needed always with a smile. Totally recommend.
starstarstarstarstar tracey pelman
Good things first - The location of the hotel is excellent for exploring all the sights in Paris. We walked around everyday to all the areas we love and to things we wanted to see. The rooms are beautiful with lovely windows and view.
What was unpleasant was the staff - we had booked a specific room but when we arrived we were given a different room due to some confusion on their side in the booking system. We weren't happy with that as we had paid for the specific room and after 40 mins of back and forth they apologised and offered a complementary massage for both of us which we accepted. We stayed here in July this year and it was quite hot but the room ac was not working properly-they installed a portable small ac in the room which leaked non-stop and the carpets in the room were wet all the time. And finally, when checking out, we realised that they had actually charged us for the massages- which was supposed to be complimentary. we flagged that but the staff was again in confusion and unfriendly and so we gave up and paid and left.
The property is beautiful and the location is great but the day-to-day staff and management-not so much - Thats the only reason for my low rating.
star preeti srivastav
Absolutely excellent experience at Le Burgundy. The hotel is beautiful and the staff were so kind and attentive. My mother was having issues with her passport (long story) and they went above and beyond to assist her with the everything. The location is so central to incredible shopping and restaurants. I will undoubtedly be staying at Le Burgundy for all of my future visits to Paris.
starstarstarstarstar Ryan Bock
Our first trip to Europe and Le Burgundy has set the bar really high. An almost secretive entrance, Le burgundy presented an opportunity to sneak away into a street away from a main avenue; though it still kept its appeal for convenience, being close to the metro, cafe’s, and the business of the tourists attractions. The place was clean, a masterpiece in interior design, and the food exquisite. But what truly made our experience memorable was the people that accommodated us. Everywhere we went in the hotel we were met with a smile and everyone was ready to serve as soon as we approached them. We stayed in France for 7 days and every time we finished an adventure we looked forward to returning to our “home” at Le Burgundy. There is so much more I can say but I’ll leave it at this: do yourself a favor and make Le Burgundy your stay in Paris. THANK YOU
starstarstarstarstar Isai Morgado
We were really happy with the quality, location and service of the hotel. In particular, I would like to call out the concierge who was outstanding and helped me with many different aspects of my trip. I must have sent him 10+ emails with requests and questions and he really delivered. I loved the bar Le Charles, although it closed earlier than we were told a few nights. The breakfast at the restaurant was nice, but the buffet a little small. The pool and sauna were nice, but the gym was a bit small, and the weights machine a little clunky. The room was very nice and clean, but it was smaller than I expected (a lot of the meters were the hallway, and there was a lack of sunlight through the windows). I would give the overall rating a 9 out of 10, and all members of our group were happy.
starstarstarstarstar Omar Vaishnavi
Beautiful, excellent staff, excellent food, fantastic in every way. We stayed in a jr.suite with an interior courtyard window- it was beautiful and quiet- no road or pedestrian noise. Bathroom was large and spacious. Room was large and spacious. Can’t say enough good things. We loved it!
starstarstarstarstar L Manning
We had a very comfortable stay here with the family. The bright colors made up for the dreadful Paris weather. Would recommend it!
starstarstarstarstar Karla P
3 days stay - staff very welcoming , accommodating , pleasant and professional. Very pleasant first experience in Paris and definitely would consider returning
starstarstarstarstar SFK
We stayed with our teen-daughter at the Opera suite, which was perfect for us- large space, privacy and yet in the same room. Every day we got fresh fruits and various surprises and the room was very clean and cozy. The service at the front desk and the consierge was excellent and very professional. We highly recommend Le Burgundy in Paris.
starstarstarstarstar Ilanit Vudinsky
We really enjoyed our stay. The hotel staff were very pleasant and attentive. We enjoyed the fact that the hotel is small enough so that the staff know you and we felt that the service had a very personalized touch. Would highly recommend to others... the location is perfect no matter what you want to do in Paris.
starstarstarstarstar John Morytko
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