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star star star Retorno Lagos Lote, 16 Manzana 23, Near Akumal Beach, Akumal, Riviera Maya & Cozumel Island, Mexico
Fomos ao Bahia Principe Akumal em Lua de Mel e fiquei apaixonada. Excelente localização de praia, agua quente, muito calmo, muito calor. O resort em si é muito bom, funcionários muito simpáticos e limpeza no máximo. Sendo luxury o Akumal tinha muitas vantagens em relação aos outros. As 3 piscinas são excelentes e viradas para a praia. O comer sempre muito bom. Adoramos tudo sem dúvida. As saidas em passeio foram excelentes a sua cultura é algo fascinante. Aconselho vivamente.
Fiquei surpreendido pela positiva. Todo o ambiente no Hotel Akumal é extraordinário. Os empregados de uma grande simpatia, disponibilidade e atenciosos. O espaço é otimamente agradável. A nível de alimentação é Super. Podemos cá ficar dois meses seguidos, que não enjoamos a comida. Muita variedade de tudo, desde o pequeno almoço até ao jantar. Os restaurantes temáticos são excelentes, comida bem confeccionado e o staff ao mais alto nível. Vale a pena ir fazer umas massagens de relaxamento ao SPA. As empregadas muito simpáticas e profissionais. Gostei imenso. Excelente local para descansar. O serviço de quartos é ótimo. Vale a pena fazer os passeios e conhecer um pouco da cultura deste simpático e extraordinário povo. Aconselho vivamente... A repetir
Espetaculo de hotel , os funcionarios sao simpaticos e prestimosos , um buffet de 5 estrelas com grande variedade, um grupo de animação acima da média, parabens ao grupo pelo alto desempenho
The resort was well maintained and huge! The staff was very pleasant and professional. We got a ocean view room and were right on the ocean. The food was amazing. The buffet had very good food and the specialty restaurants were exceptional. The drink were top shelf and had a wide section of liquors. Would definitely go back and tell friends about it.
I love this resort. Came last year and again this year. The workers are always so friendly and food is amazing. Facilities are very clean. Look for Gigi and Stephanie from the entertainment team they will make great recommendations and take care of you. Can’t wait to come back again.
Best hotel in Akumal, they have great staff, the best entertainment. When you think of an all inclusive it makes you sometimes hesitate because of the food you might get, well their food was delicious. They have a variety of dishes on the menu. Our experience was great, we are already looking into booking again here this same year.
A good solid 3 to 3.5 star resort a few minutes South of Playa Del Carmin.Staff is GREAT!Buildings need a little remodeling.Food is pretty but lacks a bit in the flavor department, but I like really bold flavors.Our favorite restaurants were Hindi Thuli and Dolce Vita.Try the sampler at the first and the salmon and lasagna at the second.For the price, it's a great choice.For a more upscale resort, try Moon Palace and for a cheap bargain type resort, try something up on the Cancun hotel zone area. FYI-. Feb 2021 this resort has about 200 of their 2300 rooms occupied.
The rating is not due for any other reason than the mattresses in the rooms were so hard the only way we got slew was by the pool during the day when we slept on the lounge chairs. We asked multiple times for a mattress topper or a room with new mattresses and were not accommodated. The staff was very attentive, very friendly and always cheerful. The buffet was actually better than the special restaurants on site & the liquor was actually top shelf and sealed prior to being opened for the first time. Overall it was a great place, but the mattresses were horrific!!
todo una buena experiencia en bahía príncipe animal. me km llevo un rico saborde momentos alegres, y no podría pasar en el área de entrenamiento a Víctor que nos hizo reír y animar hacer actividades y las cuales nos sacaba un montón de risas.gracias y prometo regresar
Muy buen hotel.personal muy calido y amable.preocupados 100% de tu estadia. ideal si vienen en pareja o con niÑos.
I came with my 2 teenage kids and we had a blast !The Staff is amazing, Eduardo, Javier, Valentino, Delmar and Victor entertained us all day and night. The Hotel took all necessary precautions for Covid, wearing masks and cleaning constantly.The food and night time shows were all great.Can’t wait to come back.
The hotel looks much nicer on the pictures. The food is not good, they serve the same things every day in a different variations, like some food from breakfast they make it to a dinner plate etc. We made a reservation at one of the restaurants at the Resort and nobody told us that the dinner there we need to pay later at the check out and that dinner we were waiting for 2 hoursand it was cold in the end. If you guys want a good food, that is not the place for sure. And when you try to talk to a manager or something about an issue, nobody cares, theyjust want the money and your tip. There are so many options in Tulum. Definitely I recommend something different than that hotel if you care about good service, food and good management where peopletake care for their guests.
Quedé absolutamente maravillada y encantada con este hotel! Mi familia y yo pasamos unos días muy tranquilos y felices. El personal es súper amable y respetuoso, el trato muy personalizado. Excelentes medidas de prevención de contagios de COVID-19 (uso de cubrebocas obligatorio en espacios cerrrados como buffet por ejemplo). Las albercas y playas hermosas, la comida muy rica (falta mejorar los postres), habitaciones súper cómodas, amplias y limpias. El lugar en general es precioso. No olvidare el trato tan amable y generoso de Andrés, Ángel y Anabel que siempre nos recibieron y atendieron con una sonrisa en el restaurante. Regresaré siempre. Gracias!!!
Habitación amplia, con bastante espacio para guardar ropa, baño moderno (ducha con presión un poco baja). Pero al resto de la habitación le faltaría modernizar un poco (de hecho el hotel de al lado, de menor categoría, fue renovadado recientemente). Piscinas muy bonitas, con bastantes reposeras, pero el agua estaba congelada. Atención en buffet y restaurantes (salvando alguna excepción) muy amable. Destaco especialmente a Andrés, Ana y Ángel en el buffet, a Ernesto en los restaurantes temáticos, Wendy y Jesús en el Sports Bar y a las anfitrionas Arianne y Tania. En cambio los capitanes me parecieron poco simpáticos y ni una vez saludaron. Los bar tender bastante antipáticos también, sobre todo, los del Sports Bar que no ofrecían ni un trago.A diferencia de las últimas críticas que leí cuando yo me hospedé no era self service el buffet y no vi turistas sin tapabocas cerca de la comida.La comida no es muy destacable. La pizza del Dolce Vita es muy buena, y la parte de la parrilla al mediodía en el buffet también. Pero después el lenguado en Frustos del Mar era super desabrido y ni lo comí, los calamari en Dolce Viat super grasosos y los postres en general tenían todos un sabor genérico y no eran muy buenos. Muchas veces se notaba que las croissant y las donuts en en desayuno no estaban frescas. Los tragos también en general dejaban bastante que desear.Animación buena, si bien se repetían las actividades demasiado. Varias noches no hubo show, solamente karaoke o dj, pero nos comentaron que se debía a la pandemia y ajustes de presupuesto. Destacamos la simpatía de Javier, Jackie, Víctor, Eduardo y Luna.Le pondría 3 estrellas por las habitaciones y la comida pero le terminé poniendo 4 por la generalidad del personal.
Me gusto mucho comemos bien es un lugar muy preparado para el turismo lindas las habitaciones y sus playas son bellísimas me encanto la atención super recomendable y hay muchos entretenimientos de noche
A estadia foi maravilhosa! O hotel e muito lindo e cheio de restaurantes. Os meljores sao os monitores que fazem entretenimento todos os dias, principalmente: Victor, Eduardo, Luna, Gigi e Andie! Os garcos sao maravilhosos. Precisa so precisa melhorar os equipamentos! Estao antigos e falta muita coisa. O resto amei!!!
Just got out of the Bahia Principe Luxury Akumal it is amazing. The beach is incredible. The sea is really enjoyable and it's possible to do snorkeling in it. The adults part is really cool and quiet. The families part are also really great, and there are more fish in those areas. Loved kayaking on the sea. The rooms are pretty cozy. All the stuff are nice and fun to talk to and serve you well, make sure to tip though they will appreciate that. The entertainment team are exceptional, they go out of their way to help you and give you the positive vibes, Javier in especial was really sweet. The a la carte restaurants are really good. But the food on the buffet it's not the best but is good. Have nothing to complain other than the food. Me and my family miss the hotel already. It was an amazing experience we hope to comeback soon.
Hotel muito bom para descansar em família ou casal..ótimo atendimento... comida boa... entretenimento de qualidade.... perto de Playa del Carmen.... Xcaret e Tulum
Estamos gostando muito de nossa estadia no Bahia Principe...Victor da área de entendimento é um encanto...animado..sempre chamando nos para participar das atividades... dança muito bem.. los amamos
Amei o hotel, tudo é muito bom, e a equipe de entretenimento é muito maravilhosa, são muito divertidos, o Victor é o melhor de todos da equipe de entretenimento!!
Un hotel espectacular, con enormes zonas comunes, puedes disponer de los diferentes lobby’s así como cenar en sus diferentes restaurantes temáticos, todas las noches son diferentes, la atención y su amabilidad fue magnífica, sus grandes piscinas son increíbles. Hay zonas para adultos y otras para los más peques de la casa!!! Un lugar genial
The hotel is not new but clean. The staff is very friendly. There will be a lot of food and everything is incredibly tasty. I was surprised only by the fact that you have to pay extra for beer "corona", although it is from Mexico andI pay for adult only and all week it's was close for construction.You must warn about this or not sell these tickets for an additional fee until the construction are completed.
Hotel is real good. Service is great. Pools are many and are next to the beach. Staff is very kind and helpful. Room service is the best I ordered the burger with bacon and avocado and had it in the balcony and it was a great lunch with a beautiful view. Front beach rooms are worth it. The kids club is amazing if you have children. You can leave them there and come back later so you can have fun with your couple.Gigi, Valentino, Alex, Leo, Angie, Luna, Christian, Jesus, Jackie, victor, delmar, Eduardo... Grate staff, super kind and helpful. My daughter had a great time with them and the kids club.Also, Maria Jose from the beach staff was amazing she even told I should not go myself to get my drinks, that was her job and I was here to treat myself.Incredible service.Thank you all.
Tivemos uma excelente estadia, desde o atendimento no restaurante, em especial pelo garçom Edgar, muito atencioso! A equipe de entretenimento foi fantástica, adoramos todos. As aulas de yoga, Pilates e dança foram espetaculares, o instrutor Luna tem ótimos conhecimentos e, além de tudo muito atencioso e dedicado. Recomendamos com certeza o hotel. Mônica Notomi
Bahia Principe Akumal was amazing. I left and I miss the already. They have lots of activities so you will never be bored. Their shows are fantastic.I want to mention few employees I meet who made my stay even better, Valentino and Gina great personality and fun to be around with. Also Delman and Eduardo where great entertainment around the pool areas. Parents don’t forget to visit the Kids Club, Miss Leo-Leo and Jackie will make sure your kids have the best time ever, well all my kids love them. Thanks Bahia Principe Akumal I will definitely come back!!!
¡Todo el sitio es maravilloso! La playa, las albercas, la comida, muy rica por cierto y la atención por parte del personal es excelente, sin duda se agradece. El servicio de transporte dentro del hotel igual es muy bueno y rápido. Los protocolos de cuidado por Covid, en general,muy bien, aunque a mi parecer sería bueno que te tomarán la temperatura al llegar al hotel. Por otro lado las habitaciones en general están bien, es cierto que les falta mantenimiento, las camas no están del todo cómodas ni las almohadas, pero en general la experiencia aquí es maravillosa!!!
Excelente atención y servicio. Instalaciones cómodas, limpias. Comida de lo mejor. La playa hermosa, tranquila y limpia. Ninguna queja. Entretenimiento está súper padre y diferente. Mi hijo amo el kids club. Los restaurants y la comida de lo más delicioso que puede haber en un all inclusive.
A stay I will never forget! I went there for my birthday and from the time I walked in to when I left, I was treated like royalty. Every single staff member was so nice, engaging and willing to help! The animation team are all fun and there is always something planned. Beautiful location, pristine beaches with quality drinks and food. Amazing experience. Thanks to all who work hard to make it happen.
I have nothing but amazing things to say about Bahia principe luxury Akumal!!! From the moment we got there we enjoyed every second of our stay. The staff is so extremely nice and attentive. The hotel itself is beautiful and they offer so much activity for you throughout the week. It’s perfect for all ages but we extremely liked the adults only section. So if you are traveling without kids make sure to upgrade to that area since the pool and rooms itself are so perfect and secluded. The food was also amazing all throughout the day. We were seriously so sad to leave and we can’t thank the staff enough for making us feel so special during my birthday trip!!! They surprised us with champagne and a nice warm bath with rose petals on my actual birthday!!! I couldn’t believe how sweet that was. We will definitely be back since there is still so much stuff left to do that we weren’t able to do and we would just love to spend more time at this hotel in all of their pools and the beach as well. Check them out you won’t regret it!!
Retorno Lagos Lote, 16 Manzana 23, Near Akumal Beach, Akumal, Riviera Maya & Cozumel Island, Mexico
With a stay at this villa in Akumal, you'll be within a 10-minute drive of Akumal Beach and Riviera Maya Golf Club. This spa villa is 4.7 mi (7.6 km) from Xel-Há Park and 10.1 mi (16.2 km) from Xpu-ha Beach. Featured amenities include multilingual staff, laundry facilities, and ATM/banking services. Free self parking is available onsite. Recreational amenities at the villa include a water park (surcharge), an outdoor pool, and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.
